Analyst, PD & Quality

Date:  Apr 2, 2024
Job Requisition ID:  1197
Company:  HBI Supply Chain Costa Rica S. de R.L.
Brand:  Any Brand

CR, 40104

HanesBrands Inc. is a global company with more than 48,000 associates in 30 countries, all working together to create the world’s best apparel to include iconic brands such as Champion, Hanes, Bali, Bonds, and many more. We offer enormous opportunities for creative thinkers, for people with a passion for consumers, and for people who think like business owners. We’re building a truly inclusive culture, where people of different backgrounds, races, cultures and experiences come together to make us stronger. We are a sustainable company committed to making a positive difference in our communities around the world.

Drives maximum benefit by managing, Quality & PD systems, reporting and related processes. Leads development and implementation of new PD and quality systems, processes, reporting, automations and tools. Provides critical and time-sensitive guidance and support to internal customers.


  • Drive maximum benefit from PD & Quality systems platforms by supporting the broad-based user community with guidance, training and issue resolution. Serve as HBI region Subject Matter Expert for operation and use of those systems.
  • Develop and define business requirements for PD & Quality systems changes, upgrades and new platform implementations by applying Expert knowledge, leading collaboration with broad-based user community and engaging directly with Information Technology and/or external service/software providers. Serve as pre-project consultant for business case development.
  • Develop business insights and specialized information based on data queries and data analysis.  Communicate conclusions to various member of management to facilitate data-driven decision-making.
  • Administer PD & Quality systems platforms including (1) setup and maintenance of user access profiles, (2) assigning approved users to profiles and (3) maintenance of numerous global systems parameters and master data elements.
  • Drive effective system performance by direct engagement with HBI Information Technology group and external technical service/software providers in operational issue resolution, system upgrades and testing.
  • Develop and document scripts for functional User Acceptance Testing on systems changes, upgrades and new implementations.
  • Conduct, facilitate and approve formal User Acceptance Testing on systems changes, upgrades and new implementations.
  • Manage and lead  PD & Quality process improvement projects by building time and action calendars, driving execution and monitoring results.
  • Communicate, debate and persuade others in matters related to PD & Quality in various cross-functional settings.
  • Conduct user training by preparing documentation and leading training sessions.
  • Validate procedural compliance to documented PD & Quality processes in response to internal audit requests (including Sarbanes Oxley and Global Process Sustainment & Comet Audit).
  • Monitor PD & Quality activities and processes to ensure compliance to all related Global Business Standards, internal policies and legal/regulatory requirements (including Sarbanes/Oxley compliance & Comet).
  • Contribute as Subject Matter Expert in cross-functional continuous improvement projects. 
  • Generate and present periodic reports and metrics.
  • Assign and administer user security profiles.
  • Validate results of systematic records purging according to requirements of HBI Records Retention Policy.
  • Develop and maintain documentation of processes and procedures for use of PD & Quality systems.
  • Network with key stakeholders to insure awareness of related issues, potential risks and changes in business requirements.
  • Remain current on technical knowledge of assigned systems by undertaking training, reviewing technical releases and reviewing publicly available information via internet and publications.


  • Bachelor’s Degree on computer science, engineering, or related field.
  • 2-3 years of experience.
  • Certification on statistics or minimum 2-3 years of related experience in business systems, programing Business Analytics, statistics, big data and Data mining, Visual Boards.
  • Strong English and Spanish language skills.

Join us in building a better working world. If you can meet the criteria above, please contact us as soon as posible.

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